Turning Destructive Conflict into Cooperation Webinar
Thursday, May 18th, 2017 10:00 AM (Pacific Time)
Sign up now for this LIVE Webinar
with Dr. Patty Malone
Is conflict interfering with employee job satisfaction, slowing down production,
and making the workplace environment unpleasant?
Are people arguing, having personality clashes, or are some employees just difficult to work with?
Conflict is contagious and can have a powerful negative impact on a company’s productivity, profitability, and public image. This webinar shows what steps to take to defuse conflict before it gets out of hand and how to turn destructive conflict into constructive conflict, which strengthens relationships instead of alienating people. Clear communication can make the difference between a productive and a toxic environment, and between disgruntled and happy employees.
Disgruntled employees in conflict can negatively impact productivity, morale, job satisfaction, and relationships with clients, all of which impact the bottom line. In today’s business world of delivering more, quicker, better, with fewer resources, clear communication is no longer “just a soft skill” but the most essential and often unrecognized factor in increasing job satisfaction, morale, client satisfaction, and ultimately profitability.
This presentation will show companies how to defuse conflict, turn destructive conflict into constructive conflict, and prevent negative fallout after conflict from impacting employees, stakeholders, and customers.
Ultimately it will help improve the working environment, how people get along, productivity, and profitability.
- Implement processes to communicate effectively with challenging employees and explosive situations
- Transform communication during conflict and shift relationships as a result
- Change destructive conflict into constructive conflict