Degrees in Communication:
- Ph.D. in Communication Studies from the University of Texas at Austin with a focus on dysfunctional communication. Dissertation: “Communicative Responses to Envy in the Workplace.”
- Master of Science in Speech Communication from the University of Southern Mississippi in Hattiesburg with a focus on dysfunctional communication and conflict. Thesis: “Organizational Conflict: Coworker Backstabbing.”
- Bachelor of Arts in Speech Communication from California State University Sacramento
Dr. Patty Malone is a leading authority in communication in the workplace, who is committed to helping organizations achieve powerful results, increase productivity, and profitability through clear productive communication. Companies waste $37 billion a year on miscommunication and misunderstanding. In today’s world of doing more, faster, and better with less, communication is no longer just a “soft” skill but the most important factor in increasing revenue and growing business. She specializes in helping companies prevent and clear up miscommunications, communicate effectively within and across teams to build strong cohesive teams and to unite silos, departments, hierarchical levels, generations and cultures.
Patty has more than 25 years experience in the field of communication as a corporate trainer, speaker, author, sales director, and TV News Anchor. She currently teaches at California State University Fullerton and the University of California at Irvine where she teaches courses in all areas of organizational communication and conflict resolution. In addition she developed the curriculum (11 courses) for the Organizational Leadership and Communication Certificate Program at U.C. Irvine. She has also worked as a certified trainer for Dale Carnegie. In addition, she is a frequent TV News, talk show, and radio guest.