Turn Destructive Conflict Into Cooperation
Thursday, February 1, 2018 11:00 AM (Pacific Time)
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with Dr. Patty Malone
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Here are the call details at a glance:
CALL DATE: Thursday, February 1st, 2018
CALL TIME: 11:00am Pacific Time
(12:00pm Mountain, 1:00pm Central, 2:00pm Eastern Time)
CALL DURATION: 45 minutes
You can join the call either via phone or your computer.
Just follow the directions below.
Call this number: 641-715-3580
Access Code: 973687#
This is going to be a great call with a lot of valuable information, so add the call-in information to your calendar now.
Is conflict interfering with employee job satisfaction, slowing down production, and making the workplace environment unpleasant? Are people arguing, having personality clashes, or are some employees just difficult to work with? Conflict is contagious and can have a powerful negative impact on a company’s productivity, profitability, and public image.
This teleseminar shows you what steps to take to defuse conflict before it gets out of hand and how to turn destructive conflict into constructive conflict, which strengthens relationships instead of alienating people. Ultimately it will show you some simple techniques to help improve communication in the working environment, which impacts productivity and profitability, and will have a powerful impact on your teams and employees. You don’t want to miss this!
After participating in this teleseminar, you will know how to:
- Implement processes to communicate effectively with challenging employees and explosive situations
- Change destructive conflict into constructive conflict
- Transform communication during conflict and shift relationships as a result
- Strengthen relationships and build trust even under difficult circumstances
Dr. Patty Malone is a leading authority in communication in the workplace, who is committed to helping organizations achieve powerful results, increase productivity, and profitability through clear productive communication.
Companies waste $37 billion a year on miscommunication and misunderstanding.
In today’s world of doing more, faster, and better with less, communication is no longer just a “soft” skill but the most important factor in increasing revenue and growing business. She specializes in helping companies prevent and clear up miscommunications, communicate effectively within and across teams to build strong cohesive teams and to unite silos, departments, hierarchical levels, generations, and cultures.
Patty has more than 26 years experience in the field of communication as a corporate trainer, speaker, author, sales director, and TV News Anchor. She currently teaches at California State University Fullerton and the University of California at Irvine where she teaches courses in all areas of organizational communication and conflict resolution. In addition, she developed the curriculum (11 courses) for the Organizational Leadership and Communication Certificate Program at U.C. Irvine. She has also worked as a certified trainer for Dale Carnegie. In addition, she is a frequent TV News, talk show, and radio guest.