Upcoming Teleseminars

Increase Productivity and Profitability Through Clear Communication

Thursday, April 27th, 2017 10:00 AM (Pacific Time)

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with Dr. Patty Malone

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Do you cringe knowing you are going to have to work with certain people? Do you feel like you want to avoid them at all costs? Clear communication can make the difference between a pleasant and a toxic environment, and between difficult and productive employees. Difficult people negatively impact productivity, morale, job satisfaction, and relationships with clients, all of which impact your bottom line. A small shift in how you are communicating with them can make a major impact on their behaviors and lead to a positive outcome.

Expected Takeaways:

  • Processes to communicate effectively and clearly to transform relationships with difficult people
  • Avert three biggest communication mistakes that contribute to people being difficult
  • Create a culture and work environment where people want to be

Transform Resistance into Support During Organizational Change

Thursday August 11, 2016 at 5:30pm to 6:30pm (Pacific Time)

Would you like to get employees on board when making a change in your organization instead of having them fight you every step of the way? Whether you’re introducing a new technology, a change in management, or a major restructuring or merger, employee reaction can make or break the success of the transition. Learn how and when to communicate the change, how to gain employee support, and how to avoid communication mistakes that alienate the workforce.

Expected Takeaways:

  • Utilize best communication practices to gain employee support
  • Prevent resistance and defuse conflict
  • Deflect uncertainty and anxiety surrounding organizational change

Click here to register now!

Dealing with
Difficult People:
The Power of Clear Communication

Tuesday July 12, 2016 at 5:30pm to 6:30pm (Pacific Time)

Unclear communication costs companies millions of dollars every year in wasted time, decreased productivity, missed deadlines, and employee turnover. Find out where and how these communication breakdowns are likely to occur, from simple, everyday communication to major projects, and how to avert them. Stop wasting time and money due to miscommunication and misunderstandings.

Expected Takeaways:

  • Processes to communicate effectively and clearly to strengthen relationships with employees and customers
  • Eradicate miscommunication between individuals and across teams
  • Three clear action steps you can take right now to substantially improve communication in your company

Click here to register now!

Bridge the Silos: Communicate
Across Teams

Thursday October 13, 2016 at 5:30pm to 6:30pm (Pacific Time)

Do you have communication breakdowns and misunderstanding across teams? Does one team make a decision that impacts other teams and not clearly communicate it to them ahead of time? This teleseminar will show you how to open up communication across teams, bridge the silos, and shift the silo mindset to create a sense of cohesion and unity throughout the company. It will help your teams develop strong collaborative skills for better problem-solving and decision-making.

Expected Takeaways:

  • Develop strong collaboration skills across teams
  • Create cohesion and a sense of unity across teams
  • Create a strong communication culture that promotes trust and strengthens relationships across teams

Click here to register now!

Backstabbing and Envy in the Workplace:
Taming the Toxic Environment

Thursday December 8, 2016 at 5:30pm to 6:30pm (Pacific Time)

Has someone at work ever stabbed you in the back? Do you work with anyone that is envious of you and out to get you? Backstabbing behaviors and envy in the workplace can be toxic and create an environment where people do not want to be. When employees exhibit behaviors such as spreading rumors, telling lies, taking credit for someone else’s work or ideas, sabotaging coworkers or the company, withholding information, or telling you one thing to your face and then doing something else behind your back, it infects the team and typically impacts other departments as well. This presentation will show you how to put a stop to this before it tears teams apart and damages morale.

Expected Takeaways:

  • Determine what prompts employees to backstab
  • How to effectively handle a backstabber
  • Take steps to prevent further backstabbing incidents

Click here to register now!