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Increase Productivity and Profitability Through Clear Communication

Thursday, April 27th, 2017 10:00 AM (Pacific Time)

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with Dr. Patty Malone

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Are you or your organization losing money because of miscommunication and mistakes at work? Miscommunication and misunderstandings cost companies 37 billion dollars a year.

This shows up as decreased productivity, missed deadlines, employee absenteeism, turnover, and dissatisfied customers, all of which impact the bottom line.

In today’s business world of delivering more, quicker, better, with fewer resources, clear communication is no longer “just a soft skill” but the most essential and often unrecognized factor in keeping valued employees and increasing profitability.

In this live webinar, Dr. Patty Malone will show you how poor communication occurs and how to replace it with clear communication, whether in simple everyday interactions or major projects. Clear communication can increase productivity, reduce mistakes, build trust, strengthen relationships across teams and with clients, create satisfied long-term customers, foster happier employees, and ultimately increase profits.

Expected Takeaways:

  • Processes to communicate effectively and clearly to strengthen relationships with employees and customers
  • Avert three most costly communication mistakes
  • Eradicate miscommunication between individuals and across teams
  • Three clear action steps you can take right now to substantially improve communication in your company

Dr. Patty Malone is a leading authority in communication in the workplace, who is committed to helping organizations achieve powerful results, increase productivity, and profitability through clear productive communication. Companies waste $37 billion a year on miscommunication and misunderstanding. In today’s world of doing more, faster, and better with less, communication is no longer just a “soft” skill but

Companies waste $37 billion a year on miscommunication and misunderstanding.

In today’s world of doing more, faster, and better with less, communication is no longer just a “soft” skill but the most important factor in increasing revenue and growing business. She specializes in helping companies prevent and clear up miscommunications, communicate effectively within and across teams to build strong cohesive teams and to unite silos, departments, hierarchical levels, generations, and cultures.

She specializes in helping companies prevent and clear up miscommunications, communicate effectively within and across teams to build strong cohesive teams and to unite silos, departments, hierarchical levels, generations, and cultures.

Patty has more than 26 years experience in the field of communication as a corporate trainer, speaker, author, sales director, and TV News Anchor. She currently teaches at California State University Fullerton and the University of California at Irvine where she teaches courses in all areas of organizational communication and conflict resolution. In addition she developed the curriculum (11 courses) for the Organizational Leadership and Communication Certificate Program at U.C. Irvine. She has also worked as a certified trainer for Dale Carnegie. In addition, she is a frequent TV News, talk show, and radio guest.

In addition, she developed the curriculum (11 courses) for the Organizational Leadership and Communication Certificate Program at U.C. Irvine. She has also worked as a certified trainer for Dale Carnegie. Patty is a frequent TV News, talk show, and radio guest.